November was the month that many of us have been waiting for in the MICE industry. After the last cancellations due to the pandemic situation, IMEX America in Las Vegas and IBTM World in Barcelona finally returned to their traditional form. Despite the restrictions, it’s hopeful to see that it was possible to organize both events, including exhibitors, visitors, hosted buyers and presentations and panel discussions on different stages during the events.
Please, do not forget about us
However, many people were unable to attend for various reasons. Due to quarantine, financial reasons, restrictions and other various reasons. I couldn’t go to Barcelona because I was diagnosed with Covid. I finished my isolation and I was eager to join you in Barcelona. But I had to resign because my doctor didn’t recommend that I travel. My option was to observe the IBTM 2021 via the Internet. Luckily Mariska could travel to Barcelona and she took actively part in IBTM World.
I expected that due to the pandemic the MICE industry would have learned their lessons, that the industry would change and broaden its horizons. I hoped that during these two years we would get to know the opportunities brought by the Internet, new platforms such as Hopin, Hubilo and Swapcard. I really hoped that the organizers and exhibitors would not forget the home based audience.
There has been so much talk lately about sustainability and inclusion in the MICE industry, technology can prevent exclusion like never before. You no longer have to fly to the other side of the world to attend an event and listen to a keynote speaker. Are these just empty slogans and boxes to be ticked off by events organizers?
I know we are all eagerly waiting for a return to normality and a return to the state of 2019, to IMEX and IBTM trade shows as we know them. The same way I see it, the organizers of the fair have forgotten about the equally wide and absent audience. Over the last two years, however, the world has changed a lot.
I am aware of the fact that the above mentioned trade show organizers have created virtual equivalents of the shows. Reed Exhibitions has created IBTM World Online 14-15 December this year and IBTM Wired (the second edition of which will take place 28 June – 1 July 2022). While IMEX has created a new online event IMEX Buzz Hub and maintains an active community. However, this is not the same as attending their most important traditional trade show online.
#IBTMworld social media listening
How could you participate online at IBTM this year? By watching the LIVE streaming on IBTM’s social media platforms that showed booths and short interviews with exhibitors. The longest live streaming lasted 17 minutes from the South American section of the fair. In addition, you could watch a video – a summary of each trade fair day – on Facebook. The video from the first day on Facebook had nearly 130,000 views and many other videos had tens of thousands of views. For comparison, it is worth seeing which results had the videos recorded in 2019. You can see the difference and the growing interest.
It is a pity that this year the organizers could not do a live stream of the speeches during the IBTM World Knowledge Programme on LinkedIn, Facebook, Youtube or any other platform. I missed the talks on Twitter Spaces or any other social audio platform. The longest live broadcast I managed to watch was “Re-connectem – Presentation of the Barcelona MICE Destination Support Programme” on Youtube VisitBarcelona which lasted 1,5 hours.
Was there another way to observe IBTM this year? I followed official hashtag #IBTMworld (plus #ibtm #ibtm2021 #ibtm21) and looked at what texts, photos and videos were published by trade fair participants and exhibitors. For every major event I create a project in Brand24 (social media listening tool) and listen to what is happening in the online sphere during the trade show. Congratulations to:
- Germany Convention Bureau
- Meet in Ireland
- Finland Convention Bureau
- France Convention Bureau
who were very active in sharing content from Fira Barcelona.
Quick & Sweet #IBTMworld Social Media Report. Social mentions 2426 (Twitter 1254, Instagram 583, Facebook 102), SM Reach 2.9 mln, AVE 441k $. Interested in detailed report? Send me DM. Created with @brand24 #wordofmice #eventprofs #destinationmarketing #socialmediamarketing pic.twitter.com/LpXiPtxCA8
— Jaroslaw Marciuk ☕️ call me Jaro (@JaroslawMarciuk) December 3, 2021
New technology and potential for the MICE industry
I have already spoken to many people about this topic, both attendees and those not present, and they have similar experiences. Unfortunately, the pandemic has picked up again and more restrictions are being introduced. I was curious to see how destinations have prepared for the new reality, whether they have presented suggestions at their booths as to how the technology could be used in future events. Unfortunately, I couldn’t find inspiring examples. In case I missed something, please do let me know.
Next to my opinion about IBTM, I have to admit that at least the organizers made some attempt to broadcast the fair. There is a bit different story with IMEX in Las Vegas, you could watch social media report official videos, IMEX Buzz on Swapcard and user generated content with hashtag #IMEX21.
I am really disappointed that the current technical possibilities are not used. This is for me another reason to believe that the organizers should not only follow the trends, but even create their own trends and inspire their own exhibitors to support and to use the technology.
I’m prepared to pay to get access to the online platforms where you could watch the presentations, the panel discussions and interact with other attendees. And more important to see each other, comment and ask questions. It’s about people, it’s about engagement, because we love to work with people.
I’m curious how our industry will evolve in 2022. Fingers crossed …